Effective Date: February 1, 2025
1. Overview
The Pearl Works Inc. provides SMS communications to clients and customers who have opted in to receive messages. By providing your mobile number and consenting to receive messages, you agree to these Terms & Conditions.
2. Message Content
We use SMS to provide:
- Responses to client inquiries
- Event and tour reminders
- Other relevant updates regarding our services
Message Frequency: Users can expect to receive messages weekly or as needed based on their interactions with our services.
3. Opting In
Users sign up to receive SMS communications from The Pearl Works Inc. in one of the following ways:
- Client Inquiries: When a client texts us with a question or request, we may respond via SMS. By initiating this conversation, the client consents to receive relevant follow-up messages.
- Tour Sign-Ups: When a client provides their phone number during the tour registration process (online, in person, or via phone call), they agree to receive tour-related reminders and updates.
- Service Requests: If a client requests information or assistance through our business channels and provides their phone number, they may receive necessary updates via SMS.
4. Opting Out
Clients can opt out of receiving SMS messages at any time by replying "STOP" to any message they receive. Once opted out, they will no longer receive SMS communications from us. To re-subscribe, clients may contact us directly or text "JOIN".
5. Help & Support
For assistance, clients can text "HELP" or "INFO" to 831-645-1165 or contact us directly.
6. Message and Data Rates
Standard message and data rates may apply based on the client’s mobile carrier plan. The Pearl Works Inc. is not responsible for any charges incurred.
7. Privacy
We respect your privacy and do not share your phone number with third parties without your consent. For more details, please refer to our Privacy Policy.
8. Contact Us
For any questions regarding these Terms & Conditions or assistance with SMS communications, please contact us at:
📧 Email: support@thepearlworks.com
📞 Phone: 831-645-1165
By using our SMS service, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.