
Megan, Director of Customer Success at Shout About Us!, shares her passion for working in the innovative review management industry and her pride in her team’s ability to adapt to AI advancements. She discusses her move back to the area and joining The Pearl Works for a stronger sense of community. Outside of work, Megan enjoys running, hiking, and volunteering, and is inspired by the motto, "Kill them with kindness."
What is your profession/job title? Director of Customer Success at Shout About Us!
What motivates you to do the work you do? I’m motivated by the opportunity to work for an innovative company that is making a real impact in the niche but important space of review management. It’s exciting to be part of a team that is driving meaningful change in this industry.
What is a recent professional accomplishment you’re proud of? I’m proud of our team’s ability to adapt and thrive amid the rapid changes in our industry, especially with the advancements in AI. Our growth in this evolving space has been super exciting!
What brought you to The Pearl Works? After working from home for a few years, I was eager to return to an office environment and reconnect with colleagues. Having been born and raised in the area, moving back has been a wonderful experience, and joining The Pearl Works provides the perfect opportunity to connect with the community even further!
What has been your favorite aspect of being a Pearl Works member? I love walking into the office and being surrounded by such incredible, intelligent, and kind people. The sense of community and connection “fills my cup!”
What are your hobbies or passions outside of work? I love running, hiking, interior design, taking long walks with my dog, Wrigley, and spending time with family and friends. Additionally, I volunteer with the First Tee of Monterey County!
What is your go-to inspirational quote? “Kill them with kindness.” ☺️
If you want to take Megan's advice and try coworking, come by for a tour, meet our team, and explore if this is the workspace for you!